“I am proud to reach this step in our 90-day plan, but this is just the beginning. We built our business by delivering happiness to our customers. We will earn our customers’ trust and deliver them happiness with our unwavering focus on providing the most secure platform,” said Eric S. Yuan, CEO of Zoom.
Bolstered encryption is one of two updates on the network side. The other is a feature called Control Data Routing. This enables account admins to select which data center regions their hosted meetings and webinars use for real-time traffic at the account, group, or user level, Zoom explained a blog post.
The Zoom 5.0 software update also added and/or improved a host of user side functions. For example, security features are now grouped together and accessible by clicking a Security icon in the meeting menu bar, rather than being scattered throughout the menus. This is also where a host can now report a user and disable the ability for participants to rename themselves.
"When faced with questions over security and privacy, Zoom reacted quickly and very publicly to the challenges, including their CEO holding weekly public security briefings," said Wayne Kurtzman, IDC Research Director for Social, Communities, and Collaboration. "Zoom was also quick to take actions on changing the defaults that helped address meeting privacy concerns, as well as setting a 90-day plan for deeper actions, and communicating it publicly."